Returns and Refunds

Right of return within 14 days from the purchase.

The right is valid for purchases from www.24bottles.com

If the product has been purchased from an authorized retailer, it is necessary to return it to the retailer itself.

  • The products must be in the original box and conditions
  • A proof of purchase needs to be shown
  • Refunds are subject to vendor’s conditions check
  • The refund’s amount does not include shipping costs from the vendor to the customer and from the customer to the vendor
  • The refund policy is not applicable to personalized items

 

In order to proceed with a return, please fill in the following Return Form:

 

For more information please write to support@24bottles.com