Taking care of your 24Bottles means choosing durability and reducing waste. 

REGULAR CLEANING 

Wash your bottle regularly, at least once a week with a mixture of hot water with mild soap, with a pinch of baking soda or vinegar. 

Avoid abrasive sponges or harsh chemicals. 

Rinse thoroughly and let it dry upside down. 

DEEP CLEANING 

For a deeper clean, remove the silicone gasket from the cap regularly to eliminate hidden residues.  

Products made of polypropylene (PP), Tritan, Silicone, and uncoated Brushed Steel can be washed in the dishwasher (upper rack recommended only). Coated or painted finishes must be hand washed only, to preserve surface treatments. 

GENERAL CARE 

A few simple habits will help your product last longer. 

• Protect the bottom of your bottle from minor bumps and everyday wear, you can explore our Base Cover accessory. 
• Gaskets and caps are available separately, so you can refresh your product without buying a new one. Check our Accessories for all spare parts. Also, check our Base Cover to protect your bottle from minor bumps. 
• Avoid putting your 24Bottles over hot appliances and the freezer 
• Please note that damage resulting from accidents, misuse, improper care, or failure to follow these instructions is not covered by the warranty and does not qualify for replacement or refund. 

CONTACT & SUPPORT  

Need help? Visit our Help Center to learn more about our products and how to take care of them. 

You can also email us for additional support. We usually reply within five working days (Mon–Fri, 9:00–17:00 CET). If you need to follow up on the same email, make sure to use the same thread rather than opening multiple tickets.