Warranty Terms

At 24Bottles, we design products to last — and we stand behind them for life. Our Lifetime Warranty covers manufacturing and assembly defects, including any anomaly attributable to the production process that affects the product under normal and intended use, regardless of when the product was purchased. If such a defect occurs, we will assess the issue and, if confirmed, replace the product in accordance with these terms.

This includes defects arising from manufacturing or assembly processes, as well as cases where a production-related issue affects the product’s proper use. The warranty does not apply to damage caused by improper use, accidental impacts, unauthorized modifications, or normal wear and tear, such as dents, scratches, or chipped paint.

If you believe your product has a defect, please contact our Customer Support team via 24Bottles.com, including photos of the issue, a brief description of the problem, and proof of purchase. This information allows us to assess each case accurately and provide you with the best possible support, and in some cases we may also need to examine the product before proceeding.

This warranty is a commercial guarantee provided by 24Bottles and applies in addition to, and does not limit, your statutory rights under applicable consumer protection laws. For full details on conditions, limitations, and procedures, please refer to our Terms of Service.